Wingate University is accredited by the Commission of the Southern Association of Colleges and Schools to award degrees at the associate, baccalaureate, master's and doctoral level. SACS is the recognized regional accrediting body in the eleven U.S. southern states (Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia) and in Latin America. www.sacscoc.org.
Effective November 6, 2013, Wingate University has been granted Candidate for Accreditation status by the Commission on Accreditation in Physical Therapy Education (1111 North Fairfax Street, Alexandria, VA, 22314; phone: 703-706-3245; email: firstname.lastname@example.org). Candidacy is not an accreditation status nor does it assure eventual accreditation. Candidate for Accreditation is a pre-accreditation status of affiliation with the Commission on Accreditation in Physical Therapy Education that indicates the program is progressing toward accreditation.
The Quality Improvement Process
The department has adopted and maintains a Quality Improvement Process and Tracking Form for use by faculty, staff, students, and others. These forms are available in the Department Policy and Procedures Manual, the Clinical Education Manual, and in the Department of Physical Therapy Reception Office. It is also is included as an attachment of all surveys administered every 3 years. Persons are encouraged to complete the form when an opportunity for improvement is identified within the Department. Once initiated, the Quality Improvement Process Tracking Form serves as a record and tool for ensuring that identified problems, complaints or opportunities are addressed by the proper entities in a timely and efficient manner. Completed forms should be placed in the QI box in the department office. This box is checked by the Administrative Assistant no less than every 30 days. Collected forms are forwarded to the Program Director to be routed to the appropriate committee for resolution. Once reviewed and appropriate resolution determined, the responsible party will complete the Quality Improvement Process Tracking Follow-Up Form, and report the issue and action taken at the next faculty meeting.
In the cases of departmental quality improvement issues, named or anonymous Quality Improvement Process and Tracking Forms are the preferred mechanism for alerting department administration of opportunities for improvement. Individuals unhappy with their experience or encounter with any student, faculty or staff member of the Department of Physical Therapy are encouraged to file a written complaint to ensure due process.
The Wingate University Department of Physical Therapy encourages any individual who is unhappy with their experience or encounter with any student, faculty or staff member of the Department of Physical Therapy to file a written complaint against the department or program. The Department takes complaints very seriously and will act upon any complaints in an expedient manner, should the complaint warrant action. Once a complaint has been made, the Program Director will be directly involved in gathering information and addressing the complaint. The record of the complaint will be kept on file in the Program Director’s files for a period of 5 years.
Complaints regarding the Department of Physical Therapy should be addressed to:
Program Director- Department of Physical Therapy
515 N. Main St.
Wingate, NC 28174
If the complaint is against the Program Director, the involved party may submit a written complaint to the VP of Graduate and Professional Studies (VPGPS).
Any person may submit to CAPTE a complaint about an accredited or developing program. CAPTE will investigate and take action on any complaint filed in accordance with §11.2(a) against a physical therapy education program that is a candidate for accreditation or is accredited by CAPTE. For information related to the procedure of filing a complaint with CAPTE, refer to the CAPTE website at www.capteonline.org
or call the Department of Accreditation at (703) 706-3245